Premium collection and product promises
Our premium collection is artificial/fashion jewellery selected with a focus on quality and finish. Premium describes the collection; it does not mean solid gold, silver, natural gemstones, hallmarking or independent certification. Check the specific product description for its materials, finish and any supported performance claims.
All our jewellery, including the premium range, is artificial jewellery. Colour and plating retention depend on wear, storage, skin chemistry and exposure to sweat, water, perfume, cosmetics and chemicals. Fading, tarnishing, scratches or plating wear can develop over time. We do not provide an unconditional or lifetime colour-retention, anti-tarnish or plating guarantee. Any specific written product promise or warranty disclosed before purchase remains applicable; this statement does not override that promise or mandatory consumer rights.
Premium pricing does not by itself include free repairs, re-plating, buyback, exchange or an extended warranty. Any such service must be expressly offered with its scope and conditions before purchase. Product-specific promises made at purchase will be honoured; later general policy changes do not withdraw them.
Eligibility and account
You must be legally capable of entering a contract or use the service under the supervision of a parent or lawful guardian. You are responsible for accurate information and for maintaining account and device security.
Product information
We aim to present accurate descriptions, images, dimensions, colours and availability. Screen settings and hand-finished materials can cause reasonable variation. Artificial jewellery is not represented as precious metal or natural gemstone unless expressly stated.
Prices and orders
Prices are displayed in Indian Rupees (INR). The current checkout adds 3% GST to the product cost and shows shipping separately. Product cost, GST, shipping and the final payable total are shown before payment. The free-shipping threshold is based on product cost, not the amount including GST. We will not add an undisclosed charge after an order is placed. An automated acknowledgement records your request; order acceptance is confirmed separately. If an item cannot be supplied or a material pricing error affects an order, we will inform you and refund amounts collected for the cancelled item. A higher price requires your agreement.
Payments
Cash on delivery is not available. Only prepaid methods actually displayed and enabled at checkout are available. Online payments are handled by the payment provider identified there and are subject to its terms and verification checks. A debit alone is not proof that an order was accepted. For a debit without an order confirmation or a duplicate charge, contact us with the transaction reference so we can reconcile it. Never share OTPs, PINs or account passwords with our support team.
Delivery, cancellation and returns
The Shipping & Delivery Policy, Returns & Refund Policy and Cancellation Policy form part of these terms. Our return policy covers products received broken with a continuous, unedited unboxing video started before opening the package; requests must be raised within 7 calendar days after delivery. Any product-specific exclusions must be displayed before purchase and do not override applicable consumer rights.
Acceptable use
You must not misuse the website, attempt unauthorised access, scrape at harmful volume, introduce malicious code, impersonate others, make fraudulent purchases or infringe intellectual-property rights.
Warranty, exchanges and promotions
No voluntary lifetime, plating, waterproof or allergy-free warranty is offered unless a specific written warranty appears on the product listing. Mandatory rights for defective goods remain unaffected. There is no general change-of-mind exchange programme. Any replacement offered for an accepted claim requires your agreement and availability. Promotional prices and discounts apply only on the terms displayed before purchase; a refund is based on the amount actually paid.
Policy changes and existing orders
The purchase terms disclosed when you place your order apply to that order. Later policy updates will not retrospectively remove promised benefits or mandatory rights. If a summary conflicts with a detailed policy, contact support for clarification; no summary overrides a mandatory consumer remedy.
Intellectual property
Website content, branding, photography, text and design are owned by or licensed to us. Personal shopping use is allowed; commercial reproduction or modification requires written permission.
Liability and governing law
Nothing excludes liability or consumer rights that cannot lawfully be excluded. To the extent permitted by law, we are not liable for indirect or consequential loss arising from misuse or events beyond reasonable control. These terms are governed by Indian law; courts with lawful jurisdiction where the seller is established will apply, subject to consumer-forum rights.
Contact
Questions or grievances may be sent to [email protected].
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