Data we collect
Depending on how you use the service, we may collect:
- Contact details you provide, such as name, email and phone number; delivery and billing addresses when you place an order
- Order, cart, wishlist, return and customer-support information
- Payment status and transaction references when payment features are used; card authentication details and UPI PINs must be entered only in the payment provider’s authorised interface
- Device, browser, IP address, cookie, security and usage information
- Marketing preferences and consent records
Why we use it
We use data to provide requested services, process and deliver orders, communicate transaction updates, prevent fraud, secure accounts, manage returns, comply with law, improve the store and send marketing only where permitted.
Sharing
We share information needed to provide the service with relevant hosting, catalogue, payment, communication and delivery providers. This can include an address and phone number for delivery or an order reference for payment reconciliation. Payment providers apply their own privacy notices to information collected directly by them. We may disclose information where required by law or to investigate fraud and protect rights. We do not sell personal data.
Retention and security
We retain data only for as long as needed for the stated purpose, legal obligations, disputes and fraud prevention. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.
Cookies and choices
The website uses browser local storage to remember your shopping bag and wishlist on your device. Clearing site data removes these saved selections. Hosting and security services may process technical request information to deliver and protect the website. We do not treat browsing as consent to receive marketing. If optional analytics or advertising tools are introduced, we will explain them and provide choices where required.
Your rights
Subject to applicable law, you may request access, correction, updating or erasure of eligible personal data, withdraw consent where processing relies on consent, or raise a grievance by emailing support@diniara.com. We may verify identity before completing a request.
Children and updates
The store is not intentionally directed to children. A parent or lawful guardian should place orders for a minor. We may update this policy and will post the revised effective date and any notice required by law.