Is this real gold or precious jewellery?
No, unless a product page expressly says otherwise. The store focuses on artificial/fashion jewellery. Each listing describes its principal materials and finish.
How do I know if an item is available?
Only published, active products are displayed. Availability can change before checkout is completed.
Can I change or cancel an order?
Contact support immediately. We will try to help before dispatch; dispatched orders follow the applicable return policy.
How should I care for jewellery?
Keep it dry, avoid perfume and cosmetics, wipe after wear and store each piece separately. See the Jewellery Care page for details.
When will I receive a refund?
Eligible refunds are processed to the original payment method within 5–7 business days after approval. Contact support with your order number if a refund is not reflected after that period.