Customer support
Business: Diniara
Business address: Plot 39, Sector 10, Dwarka, New Delhi – 110075, India
Customer support: [email protected]
Business enquiries: [email protected]
Phone: +91 8796046020
For order support, cancellations and return requests, contact us using the email above. Include your order number so we can identify your purchase.
For faster help
Include your order number and the email or phone number used for the order. Never send card numbers, UPI PINs, OTPs or account passwords.
- Order and payment query
- Delivery or tracking query
- Return, replacement or refund request
- Product care or sizing question
Grievance contact
Nikita Rajput — Grievance Officer
Email: [email protected]
Phone: +91 8796046020
Postal address: Plot 39, Sector 10, Dwarka, New Delhi – 110075, India
Send complaints to [email protected] with the subject “Grievance”, your order number and a description of the issue. For escalation, copy [email protected]. Keep the email thread and any complaint reference for follow-up.
Consumer complaints must be acknowledged within 48 hours and redressed within one month of receipt under the applicable e-commerce rules. If an issue remains unresolved, you may approach the National Consumer Helpline or the competent consumer commission; contacting us does not waive those rights.